3
Tracked visitors
Know what drives support demand, leads, and faster replies.
Provixchat analytics turn live chat activity into clear reports your team can act on without exporting spreadsheets.
Analytics overview
Last 14 days
2 conversations
16 messages
2
Conversations
16
Messages captured
1
Workspaces
Reports
Compare plans Built for support leaders who need signal, not noise.
Conversation trends
Track new conversations, returning visitors, message volume, and support demand over time.
Source attribution
See which pages, referrers, and campaigns create the most customer conversations.
Response performance
Understand first-response speed, agent workload, and where customers wait too long.
Visitor behavior
Review landing pages, current page activity, repeat visits, and session context.
Questions about analytics
How Provixchat turns live chat data into useful reporting.
Yes. Dashboard analytics are calculated from your workspace conversations, messages, visitors, sources, and team activity.
You will see clean empty states until the widget receives visitor sessions and conversations.
Yes. Source, page, referrer, and campaign data are captured when available from the widget session.
Basic analytics are available for all workspaces, while advanced reports can depend on your plan limits.
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