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Contacts

Turn every visitor conversation into a useful customer record.

Provixchat gives your team the context behind each chat: who the visitor is, where they came from, and what they asked before.

SV Samuel Visitor samuel@example.com +234 802 123 4567
StatusOnline SourcePricing page Visits3 sessions TagsLead · Pricing

Automatic profiles

Every visitor can become a useful contact with name, email, phone, and activity history.

Conversation history

Review previous messages before replying to returning customers.

Company context

Associate visitors with customer companies when details are available.

Tags and segments

Organize leads, customers, and high-intent visitors for better follow-up.

Customer context

Less guessing before every reply.

Agents can see identity, contact details, source, session context, and previous conversations before writing a response.

Name, email, and phone captured from the widget. Location, browser, device, and page activity when available. Conversation history attached to the visitor profile.
Contacts FAQ

Questions about contacts

How Provixchat helps teams understand customers before replying.

Yes. Visitor details collected by the widget can be stored as contacts for your workspace.

Yes. Contacts connect visitor details with their conversation history when available.

Yes. Dashboard users can update contact information based on their workspace permissions.

Yes. The chat widget can require phone number before a visitor starts a conversation.
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